Security Deposits & Reimbursements

Learn how Fito Ride manages security deposit holds to reimburse hosts for incidental costs.

1. Guest Security Deposit Holds

• Prior to every trip start, Fito Ride places an automated $500 security deposit hold on the guest's credit/debit card.
• Deposit holds remain active throughout the trip lifecycle and are released 72 hours post-trip if no claims or reimbursements are submitted.

2. Submitting Incidentals & Toll Reimbursements

Hosts can submit incidental reimbursement requests through the Partner Dashboard for:

• Tolls & Parking Tickets: Upload electronic toll receipts or transponder logs.
• Fuel Refilling: Upload fuel pump receipt showing gallons and total cost.
• Excess Mileage: Calculated automatically from pre- and post-trip odometer photos.

3. Deposit Release & Dispute Window

• Reimbursement requests submitted within 24 hours of trip end are deducted directly from the guest's $500 deposit hold.
• Incidentals are paid out immediately to the host upon approval.